Privacy Policy

Last updated: September 2026

This privacy policy explains how M&M Decorating Services ("we", "us", "our") collects, uses and protects your personal data when you use our website or get in touch with us. We are committed to handling your information responsibly and in line with UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

M and M Decorating Services Limited is the data controller for the personal data described in this policy.

What information we collect

This website has no forms and does not ask you to create an account. We only collect personal data when you choose to contact us:

  • Emails and phone calls. If you email or call us, we receive your name, contact details and anything you tell us about your enquiry, so we can respond and provide a quote.
  • Usage data. We collect analytics data about how visitors use the site (for example pages viewed and approximate location), so we can improve it. See "Analytics" below.

How we use your information

  • To respond to your enquiry and provide quotes and services you have requested.
  • To improve our website and understand how it is used.
  • To meet our legal and regulatory obligations.

Our lawful bases for processing are our legitimate interest in responding to enquiries and running our business, and taking steps at your request before entering into a contract.

Who we share it with

We do not sell your personal data. We share it only with trusted service providers who help us run our business, including:

  • Google Workspace — our business email.
  • Cloudflare — website hosting and security.
  • Google Analytics — website analytics.

Analytics

We use Google Analytics to collect aggregated information about how visitors use our site. We do not use it to identify individual visitors. If you would prefer not to be included in analytics, you can:

For more about cookies, see our Cookie Policy.

How long we keep it

We keep enquiry information for as long as needed to respond to you and to provide our services, and to meet our legal obligations, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to:

  • access the personal data we hold about you;
  • ask us to correct inaccurate data;
  • ask us to delete your data;
  • object to or restrict how we use it.

To exercise any of these rights, contact us at info@mandmdecoratingservices.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.